↓ Agenda Key
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
7:00 am - 7:55 am
8:00 am - 8:10 am
8:10 am - 8:40 am
As more businesses undergo a digital transformation, and as those digital transformations become more ingrained into organizational culture, "Digital" becomes not something unique and different from the business, but a core component of every aspect of the business. As this shift occurs, IT itself faces the very real possibility of no longer being something unique from the business, but instead a component of every aspect of the business. In this world, what role then exists for the CIO? Two clear paths are presenting themselves - one leads to a focus on infrastructure and integration, to keeping the lights on for the digital innovators, while the other leads to information and innovation itself. Knowing which path to choose, how to choose it, and how to see it through will be one of the greatest challenges CIOs of this era will face.
8:45 am - 9:15 am
It's no secret - the integration of disparate systems, disparate applications, and disparate data stores has long been one of the biggest challenges faced by the IT department. Simply put, getting everything to talk to everything is no easy task. The rapid adoption of cloud delivered services has compounded this problem almost exponentially - if it was hard to integrate when you controlled the whole stack it has become nearly impossible when you control very little of it. To be efficient and effective IT departments need to adopt a new model of system, application, and data integration. Endless webs of one-off point-to-point integrations simply won't cut it anymore and a purposeful, structured approach is required.
9:20 am - 9:45 am
Organizational complexity is the single most significant impediment that enterprises are dealing with today; it underlies every business problem enterprises faces and undermines every effort to address them. Organizational complexity is grounded in cumbersome processes, but those poor processes exist only because enterprise applications themselves, including those that are customer facing, as well as those that are not, are complex and unwieldy. To address cultural complexity then, enterprises must eliminate the complexity in their application suite by either building new, buying new, or more efficiently simplifying what they already have. Only by simplification can enterprises eliminate complexity in an efficient and effective way and position themselves for success.
9:50 am - 10:15 am
Capacity planning has in many ways become a lost art; common during the era of the mainframe when resources were expensive and time-consuming to procure, the advent of the inexpensive pizza box Windows Server has relegated planning, replacing it with a just buy more mentality. But just buy more creates more problems than it solves as server sprawl, server management, and rampant overprovisioning issues quickly erode any aspect of the value that IT tries to deliver. The lost art need to be rediscovered, to allow IT to get back to offering truly efficient and effective service and service levels. This new era of capacity planning requires new tools that go beyond simplistic benchmarking and trending analysis and instead provides dynamic, flexible, and predictive modeling that allows IT department to truly deploy optimized IT services.
We all know that ROI calculations, on the surface, are simple mathematical formulas: compare the cost of investment against the value of the return over a given and agreed upon period. But determining exactly what each side of the equation entails and totals is the challenging part, and nowhere moreso than in burgeoning areas such as IoT adoption where use cases are still not clearly understood, and technology costs are highly variable, and all the components related to cost may not yet be quantifiable. The benefits are there, as a number of enterprises are discovering with early pilot programs, but CIOs must enter this area with their eyes wide open to ensure that early IoT implementations have the ROI necessary to keep more complex projects moving forward.
10:20 am - 10:30 am
10:35 am - 11:00 am
For most IT organizations, the way to get there is through a digital transformation framework, which produces a radically different and modern approach to technology and support that is based on a principle of business agility. It emphasizes moving quickly to adjust to the way the customer in the global techno-society wants to interact.
Digital transformation requires a new business operating vision and a strategy on how to deliver that vision. includes technology infrastructure, tools, applications, communications, staff capabilities, staff competencies and more. The CIO has to work closely with corporate planning to define the type of support that will be needed and how the technology infrastructure and capability will evolve and to create a flexible investment plan that can be adjusted over time. Key elements must include the redesign of the technology infrastructure to reduce complexity and cost while increasing scalability, a rethinking of how business and IT work together, and an ability to quickly adopt and integrate new advanced technologies.
Until recently, this goal has been almost impossible to achieve, because few companies have the ability to replace legacy infrastructure and applications. And it has been almost impossible to unlock legacy functionality and data for use with modern technology.
Michael Natusch, Global Head of Artificial Intelligence, Prudential PLC
M2M type technologies. In many cases these older industrial automation initiatives used proprietary communications protocols and dedicated sensors that interfaced with controllers that could manage communications between IT and OT platforms. Fast forward to an IoT world however and these sensors and controllers will need to natively speak IP, natively integrate to back-end enterprise systems beyond just simple controllers, systems such as ERP, BI and other core platforms. Navigating the complexity of process, data, security, and functionality implications has the potential to be a minefield for the unwitting IT executive that goes in without eyes wide open.
11:05 am - 11:30 am
Big Data initiatives have become a reality among almost every company today, however, what we have seen is lots of initiatives have become just science projects and did not deliver on early expectations. This situation needs to reversed quickly because those organizations that are being successful with Big Data and analytics programs are rapidly leaving those that are unsuccessful in their wake. Big Data and analytics has the potential to be transformational for the enterprise, but IT leaders need to be making the right investments, in the right areas, to ensure optimal success. This panel discussion will focus on how to use data and analytics to drive true business success and show some real examples of companies and individuals who made a difference.
11:35 am - 12:00 pm
Like death and taxes, IT outages are an inevitability whether as the result of power loss, telecommunications outage, or any one of a myriad other potential technical and non-technical issues. In this environment, the savvy CIO knows that what matters most is preparation - being ready for that next outage with an IT infrastructure that is both resilient and flexible and Disaster Recovery procedures that allow for efficient and effective recovery, balancing Recovery Time and Recovery Point objectives with appropriate cost. Disasters happen but with proper planning they don't have to be disastrous to your business.
Of the four disruptive technologies, Cloud and Big Data are the two most top of mind for CIOs, the former because it has the potential to enhance agility and productivity while enabling efficiencies and reducing costs and the latter because it derives insights that drive competitive advantage and increases revenues. As the two continue to grow in relevance and importance to enterprise IT, and indeed to the enterprise as whole, it is only natural that they begin to intersect with the cloud becoming the optimal platform for the delivery of Big Data capabilities, either in-house through the use of IaaS/PaaS or out-of-house through SaaS or Analytics as a Service. IT departments and the CIOs that lead them then need to look to their Big Data and Cloud strategies and determine how best to align them to leverage the advantages where the whole is greater than the sum of the parts.
12:05 pm - 12:30 pm
Financial fraud is, unfortunately a huge business, with annual losses so massive that were Fraud a country, it would have the fifth highest global GDP. While enterprises in the financial services sector have always used analytical processes to detect and limit those losses, as technology moves forward the analytical capabilities that can be brought to bear increase in exponentially in capability and those on the leading edge are able to see, and stop, more fraud in less time. Just as Big Data capabilities are bringing significant business benefit to other aspects of the business, they can to fraud mitigation but several challenges need to be overcome for maximum efficiency. Only by addressing quality, volume, security, and integration challenges and by further ensuring the right staff with the right skills are in place can benefits actually be realized.
Often times the terms "Artificial Intelligence" and "Advanced Machine Learning" are thought of interchangeably and while there is a relationship between AI and AML, to say they are the same thing is an oversimplification and misclassification. Rather the one begets the other with AI being the basic principle upon which AML is developed. As AI begins to mature and migrate away from purely advanced mathematical operations into decision making paradigms, AML steps forward as the predictive ability of machines to process vast quantities of data for the purposes of making decisions in ways that first mimic, but ultimately surpass (in terms of speed at the very least) those of humans. As data and analytics becomes foundational to the way every business operates, AI and AML will become foundational capabilities.
12:35 pm - 1:20 pm
1:25 pm - 1:50 pm
The accepted number for the amount of the IT budget that is tied up in operational spend, in paying to maintain technology that has already been purchased, is 80% leaving only 20% for the IT department to use to drive new projects. Because this level of funding is so low, as much as 70% of IT sponsored projects fail. Yet IT departments are being constantly pushed to be innovative, to find a way to embrace new technologies and leverage them to drive business change. How can you do that when your time, money, and effort goes to just keeping the lights on? Join us as we collectively explore this issue and examine some of the successful strategies that are being leveraged by top IT leaders.
1:55 pm - 2:20 pm
The promise of the cloud is almost beyond compare; infinite computing resources, unmatched reliability and uptime, instantaneous service availability, simplistic self-service and provisioning, and the low-low prices of a buy by the drink model. These are the reasons behind the rush to the cloud that we are currently experiencing, but the wholesale adoption does bring a downside - as more and more capability is moved to the cloud, more and more cloud providers are utilized since, for the most part, each provider offers only a limited suite of services. The MultiCloud environment that creates a new set of challenges that IT leaders need to overcome, notably resiliency, interoperability/integration, and security and compliance through careful planning and the lessons learned from building complex on premise distributed systems.
2:25 pm - 2:50 pm
Innovation is more than just a buzzword; it's fast becoming the mantra by which successful companies live. As enterprises strive to become ever more agile, offloading mundane responsibilities to sourcing partners can free the resources to become innovative. While beneficial, this really only scratches the surface as it still requires and relies on your resources to undertake that innovation journey. Partners that can bring innovation wherewithal to the table however, that can bake it directly into the service offering provide a greater opportunity to innovate. Understanding how such services can be integrated into your day to day operations, how they can spring board your innovation efforts, and how they can allow you to become truly transformational is essential to innovation success.
Data volume, data variety, and data velocity have all grown exponentially over the last few years, the so-called Big Data explosion. And while this increased organizational focus on data, the information it contains, and the insights that can be gleaned from it promises tremendous opportunity, that opportunity isn't achieved without overcoming significant challenges. Whether it be the increased need for better data quality (an issue unresolved from the small data days), more efficient and effective data management, answering questions around data ownership vs. stewardship, or even increased regulatory pressure as a result of data security and data privacy, this increased focus on data has created an increased need for Data Governance. Join our panelists as we discuss the thorny issue of Data Governance: what it is, how it works, why you need it, and who should be responsible for it.
2:55 pm - 3:20 pm
Building a Disruptive Technology Digital team. To become fully digital enterprises, you need to shift the focus inward and innovate the employee experience. Is this defined as how employees feel about their organizations with regard to both opportunities for growth/skills development, and employees' willingness to continue to work for their current firms? Use digital DNA behaviors.
3:25 pm - 3:35 pm
3:40 pm - 4:05 pm
An exclusive opportunity to be exposed to the hottest new solutions providers in a quick-hit format designed to whet the appetite and spark immediate interest.
4:10 pm - 4:35 pm
While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.
The hype around the cloud is pervasive and can be potentially overwhelming but numerous studies have shown that tangible benefits can be had, whether in cost savings, efficiency improvements, or flexibility enhancements. That said numerous impediments exist to not just realizing that value, but even considering adoption; regulatory issues, integration challenges, business process revamp, and a dozen other challenges can halt cloud projects in their tracks before they get off the ground. In this group discussion we'll explore those inhibitors, understanding which challenges prevent adoption and what can be done to overcome them.
4:40 pm - 5:20 pm
The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.
5:20 pm - 5:30 pm
5:30 pm - 7:00 pm